“Your most unhappy customers are your greatest source of learning.”
Bill Gates
Business @ the Speed of Thought (Primary source)
Business @ the Speed of Thought, co-authored with Collins Hemingway, is Bill Gates’ second major book and his most sustained argument for how digital technology should reshape the internal workings of a company.
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“Success is a lousy teacher. It seduces smart people into thinking they can’t lose.”
— Bill Gates Primary source“Few skills are more important than knowing how to distinguish what’s true from what’s false.”
— Bill Gates Primary source“The axiom that you learn more from your failures than your successes is trite but absolutely true.”
— Bill Gates Primary source“People often overestimate what will happen in the next two years and underestimate what will happen in ten.”
— Bill Gates Primary source